Refund Policy
Clear and transparent refund guidelines for your peace of mind.
1. Refund Eligibility
Refunds are processed according to the specific terms and conditions of the booking, airline, hotel, and tour operator. Our standard policy applies unless otherwise stated during the booking process.
2. Processing Time
Eligible refunds are typically processed within 7-14 business days. However, depending on your bank or credit card company, it may take additional time for the funds to appear in your account.
3. Non-Refundable Fees
Please note that certain fees, such as administrative booking fees, visa processing fees, and comprehensive travel insurance premiums, are strictly non-refundable.
4. Force Majeure
In the event of a cancellation due to circumstances beyond our control (e.g., natural disasters, pandemics, government restrictions), refunds will be subject to the policies of the respective travel suppliers.
5. How to Request a Refund
To request a refund, please contact our support team at support@trip-le.com with your booking reference number and reason for cancellation.