Frequently Asked Questions
Find answers to the most common questions about our services.
How does the AI Trip Planner work?
Our AI Trip Planner uses advanced language models to generate bespoke itineraries based on your destination, duration, budget, and travel preferences. It provides day-by-day activity suggestions which you can instantly send to our concierge team via WhatsApp for real-world booking.
Are flights included in tour packages?
Most of our standard tour packages are land-only to provide you with the flexibility to choose your preferred airline and departure city. However, our concierge team can seamlessly arrange flights for you as an add-on during the booking process.
What is your cancellation policy?
Cancellation policies vary depending on the specific tour, hotel, or service booked. Generally, cancellations made 30 days prior to departure are eligible for a full refund minus an administrative fee. For detailed information, please review our Cancellation Policy.
Do you offer group travel discounts?
Yes, we offer specialized rates and customized itineraries for corporate retreats, family reunions, and large groups. Please contact our support team to discuss your group travel needs.